Image Compressor Support

Image Compressor is published and supported by Omnaris LLC.

When requesting help, include your device model, operating-system version, app version, output format, and a description of what happened. Do not attach a private image unless it is necessary and you are comfortable sharing it.

Common questions

An image cannot be selected, saved, or shared

Review the app's photo permissions in system settings and confirm that the destination app supports the selected JPEG or WebP file. Image Compressor processes selected images locally and does not upload them to Omnaris.

Output quality or size is unexpected

Try a higher quality setting or a larger maximum dimension. Compression results vary by source image and format. Keep the original until you have inspected the output.

How do I restore a purchase?

Open the purchase screen and choose Restore Purchases while signed into the same Apple or Google account used for the original purchase.

How do I cancel a subscription?

Subscriptions are managed by the store where you purchased them. Deleting the app does not cancel a subscription.

How do I request a refund?

Payments are processed by Apple or Google. Refund eligibility is governed by their policies and applicable law.

How do I control analytics or delete local data?

You can deny or revoke tracking permission in system settings. Uninstalling the app or clearing its app data removes local settings, temporary output, and export history, but not images already saved or shared elsewhere. Uninstalling does not delete provider records or cancel subscriptions. For a privacy or data-deletion request, email the support address and name the app.